Need help with an order or idea?

We keep support direct and practical. Tell us what you are trying to make, or share your order number, and we will help from there.

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Email support

Use support@prizeli.com for order questions, delivery checks, photo concerns, or anything unclear before you buy.

support@prizeli.com

Typical reply time

We usually answer within 1 business day.

Helpful details to include

Your order number if you already placed an order.
The email address used for your account or checkout.
A short note about the product, photo, or delivery question.

Delivery questions

For launch orders, the clearest timing is currently for Belgium and the Netherlands. You see the final shipping cost before payment, and we email tracking as soon as it is available.

Operator details

Prizeli: Prizeli
Company: DNIT BV
VAT: BE 1012.502.529
Office: Kruishuisstraat 66/2, 2300 Turnhout, Belgium